The following support documents require Adobe Acrobat Reader, a free download available at Adobe.com. If you have any questions concerning these documents, Please contact support.

IRS FORM W-9 (rating: Easy)
This is a signed copy of Basiclink's IRS form W-9 for customers requesting taxpayer Identification.

Outlook 2003 Instructions (rating: Easy)
These instructions walk you through setting up Outlook 2003 on your computer for use with your web hosting account.  The simple walkthrough can also be used for Outlook express and contains the necessary server settings.

Web Based Administration Instructions (rating: Advanced)
This document provides a basis for adding, modifying and deleting users from your Email service. 

Mailwise Introduction (rating: Easy)
Provides an overview of Basiclink's MailWise solution for Anti-Spam and Anti-virus protection.

Authorize.net Application (rating: Medium)
This is a multi-part application for Authorize.net.  Customers needing to accept credit cards (Merchant Services) or wanting to automatically process credit card transactions online should download, fill out and fax this form directly to Authorize.net.  The first part of this application refers to what is called a "Payment Gateway" and allows the customer to retain their current Merchant Services Provider.

Shopsite Super Search Introduction (rating: Easy)
This document provides a brief introduction to the benefits of Basiclink's Free Shopsite Module, S3 - Shopsite Super Search.

Shopsite Super Search Instructions (rating: Easy)
This Document provides end-user (merchant) instructions for the administration of Basiclink's Free Shopsite Module, S3 - Shopsite Super Search.